Privacy Policy

Gray & Cooper Group Privacy Policy:

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

 Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

 What data do we collect?

Gray & Cooper Group collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

 How do we collect your data?

You directly provide Gray & Cooper Group with most of the data we collect. We collect data and process data when you:

 • Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message

boards or via email.

• Use or view our website via your browser’s cookies.

Gray & Cooper Group may also receive your data indirectly from the following sources:

• Google web searches

 How will we use your data?

Our Company collects your data so that we can:

• Process your order, manage your account.

• Email you with special offers on other products and services we think you might like.

If you agree, Gray & Cooper Group will share your data with our partner companies so that they may offer you their products and services.

• None at present

When Gray & Cooper Group processes your order, it may send your data too, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Gray & Cooper Group securely stores your data at our registered office address.

Gray & Cooper Group will keep your data for 6 years. Once this time period

has expired, we will delete your data.

Marketing

Gray & Cooper Group would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• None at present

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Gray & Cooper Group from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please email us.

 What are your data protection rights?

Gray & Cooper Group would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access – You have the right to request Gray & Cooper Group for copies of your personal data.

We may charge you a small fee for this service.

The right to rectification – You have the right to request that Gray & Cooper Group correct any information you believe is inaccurate.

You also have the right to request Gray & Cooper Group to complete information you believe is incomplete.

The right to erasure – You have the right to request that Gray & Cooper Group erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Gray & Cooper Group restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Gray & Cooper Group processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Gray & Cooper Group transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +52 (55) 4160-9588

Or write to us: counselservice@graycoopergroup.com

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

 How do we use cookies?

Gray & Cooper Group uses cookies in a range of ways to improve your experience on our website, including:

•Keeping you signed in

•Understanding how you use our website

 What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

•Functionality – Gray & Cooper Group uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

•Advertising – Gray & Cooper Group uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 Changes to our privacy policy

Gray & Cooper Group keeps its privacy policy under regular review and places any updates on this web page.